..

Revisión de la Revista Árabe de Negocios y Gestión

Volumen 6, Asunto 4 (2016)

Artículo de investigación

The Relationship between Managers’ Cognitive Style and Their Leadership Type as Moderated by Organizational Culture

Alireza Hejazi

Current research examined the relationship between managers’ cognitive style and their leadership type as moderated by organizational culture. The perceptions of subordinates were surveyed to explore the relationships. The population of the current study was English speaking knowledge workers, who were subordinates under a manager at least for three years. The sample consisted of 140 subordinates gathered through snowball sampling method. The Organizational Culture Assessment Instrument (OCAI), Kirton’s Adaption-Innovation Inventory (KAI) and Managerial Behavior Instrument (MBI) were used as measurements. Hierarchical multiple regressions were used to test 24 hypotheses of the study. While the adaptive cognitive style could be a predictor of producer, harddriver, regulator, and monitor leadership types, the innovative cognitive style could not predict any leadership type. The findings of current research contribute to the study of behavioral complexity in leadership by introducing a new paradigm in which the effectiveness of managers originates from the coordination between their adaptive cognitive style and compete and control oriented leadership types.

Artículo de investigación

Un enfoque basado en la satisfacción del cliente para el desarrollo de nuevos productos

Yasutaka Kainuma y Daisuke Amano

En este estudio, sugerimos una metodología de desarrollo de productos desde el punto de vista de la satisfacción del cliente. Identificando el nivel de importancia de cada elemento de calidad de un producto y proporcionando la relación funcional del modelo de calidad. En el proceso de análisis, calculamos el peso de importancia de cada elemento de calidad. Luego, aplicamos un método que utiliza funciones de utilidad como expresión funcional del modelo de calidad. Al combinar el peso de importancia y estas funciones de utilidad, es posible identificar el grado de importancia y el modelo de calidad. En el proceso de síntesis, aplicamos el método de estrés de toma de decisiones grupal para sintetizar la visión de cada evaluador porque la visión de cada evaluador difiere y es realmente difícil de adaptar a cada persona. Para verificar la eficacia del método propuesto, realizamos un estudio de caso sobre la elección de automóviles y confirmamos la eficacia del método propuesto.

Artículo de investigación

Evolución de las ideas dentro de la estrategia empresarial desde una perspectiva histórica

Malik Shahzad Shabbir

Este documento investigó si las ideas históricas son útiles para diseñar la estrategia empresarial y ha examinado cómo las ideas históricas podrían ser útiles para diseñar la nueva era de la estrategia empresarial. Hoy en día, la relación entre las ideas históricas y las estrategias empresariales modernas ha tenido un buen impacto en la producción de las empresas. Y hemos visto que existe una gran competencia entre las diferentes empresas comerciales, especialmente las industrias de telecomunicaciones y computadoras del mundo. También se observa que, ¿las ideas históricas son útiles para la estrategia empresarial de la nueva era? ¿Se implementan las ideas históricas en las estrategias comerciales y las técnicas comerciales modernas? Para averiguar en qué medida las ideas históricas podrían ser útiles para diseñar la nueva era de la estrategia empresarial. Sin embargo, Emirates Telecommunications Corporation compró una participación del 26% en PTCL y asumió el control de la gestión de la empresa. Las suscripciones de línea fija disminuyeron de un pico de 5,2 millones en 2005-06 a 3,4 millones en 2009-10.

Artículo de investigación

Factores impulsores de la inclusión financiera para llegar a los pobres

M. Bhuvana y S. Vasantha

La inclusión financiera se define como una actividad que facilita la banca y los servicios financieros a las personas de bajos ingresos y a las personas de los grupos más vulnerables de la sociedad. La inclusión financiera se puede lograr con éxito mediante los servicios financieros más eficaces y transparentes. En la India, el gobierno ha tomado varias iniciativas para fomentar la inclusión financiera. Las instituciones financieras, como los bancos, han mostrado un inmenso aumento en su alcance para proporcionar sus servicios bancarios a las personas de los sectores marginados y excluidos de la sociedad. Pero la base de datos Global Findex 2014 del Banco Mundial ha destacado que, en la India, el 21% de los adultos no tienen cuenta bancaria y solo el 53% de la población adulta posee servicios financieros de instituciones financieras formales. Este documento identifica que la alfabetización financiera, el alto costo, la tecnología, la confianza, el nivel de ingresos, la distancia y los productos inadecuados son los factores que determinan la inclusión financiera en las áreas rurales. Este estudio analiza los diversos canales de distribución innovadores utilizados para llegar a la población rural y se desarrolla un modelo conceptual para descubrir los factores que impulsan la inclusión financiera.

Artículo de investigación

Análisis del impacto de las redes sociales en la banca por Internet

Monica Bhardwaj y Renu Aggarwal

La tecnología ha impulsado modos innovadores de socialización, desde Facebook hasta Twitter, el hombre se ha vuelto más social que nunca. Pero, ¿se limitan las redes sociales solo a la creación de redes con amigos y grupos de referencia o hay más? Este ha sido un gran desafío para los especialistas en marketing para comprender este comportamiento del consumidor. Dado que las interacciones entre las personas en estos medios no solo se limitan a charlas personales, sino que también incluyen compartir experiencias sobre compras, preferencias de marcas y sentimientos personales sobre productos. En respuesta a su creciente aceptabilidad, popularidad e impacto, las empresas también están recurriendo a las redes sociales para comercializar, promover sus productos e interactuar con sus clientes y comprender sus necesidades y comportamiento cambiantes. El presente artículo investiga la influencia del apoyo recibido de las plataformas sociales en las compras por Internet en la India. Se discuten las implicaciones para los profesionales e investigadores.

Artículo de investigación

Relevancia de las mejores prácticas de recursos humanos para las Fuerzas Armadas

Gurdeep Singh Narang

Las duras condiciones de servicio con alto riesgo, los salarios relativamente bajos, las limitadas posibilidades de ascenso, los frecuentes traslados y la interrupción de la vida familiar podrían ser algunas de las razones por las que las Fuerzas Armadas de la India se enfrentan a una grave escasez de personal en su cuadro de oficiales. La creación de comisiones salariales de forma periódica para revisar la estructura salarial, ascender de categoría a algunos de los rangos y realizar nombramientos tampoco ha podido crear una sensación de bienestar. Por lo tanto, el reclutamiento eficaz, la remuneración competitiva, la formación y el desarrollo eficientes para retener la mano de obra disponible se han convertido en un desafío mayor para los líderes militares. Esta investigación se realizó para analizar la relevancia de las mejores prácticas de recursos humanos que prevalecen en el sector empresarial y su aplicación en las Fuerzas Armadas de la India para ayudarlas a atraer y retener a los mejores talentos. Este documento concluye con las recomendaciones que sugieren una metodología y plazos para implementar los hallazgos para mejorar la gestión de los recursos humanos en las Fuerzas Armadas.

Artículo de investigación

Growth of Islamic Banking in Pakistan

Rabia Najaf

Our founder Quaid-e-Azam was very much interested in the Islamic banking in our country. The prime objective of state bank is to remove interest system from the Pakistan. In 1970s Islamic banking was not famous, but at the start of twenty century it is very common in all over the world. Islamic banking is account value approximately USD 500 billion. It is growing with the ratio of 11-15%. Islamic banking is flourishing dynamically in also Pakistan like other countries, since January, 1981 it is very famous in Pakistan. All over the world financial stability has a crucial role. From the last 30 years Islamic banking has scope in the world. At this time, there are almost 200 Islamic banks which are providing the Shariah compliant. We analyzed the strength of Islamic banks with the help of AID model. Our results have shown that Islamic banking is the milestone for the future Islamic banking. In this paper, we have taken GIB as the dependent variable and SC, IV, DV, ROA as the dependent variables. It has proved that there is positive association between them. Islamic banking is growing in the world at very fast pace. In the near future it will reach till 1300 billion. Persentably, across the 1200 Islamic banking are providing their services. In Pakistan, there is solid platform related to Islamic banking in Pakistan. In 2000 state bank was introduced the first Islamic bank.

Artículo de investigación

How To Keep the Talent You Have Got; Constructing Factors Related to Worker Retention

Napoleon Arrey Mbayong

Purpose: The purpose of this paper is to examine the effect of individual-based, firm-based, and market factors on job retention, basing its hypotheses on human capital theory and signalling models. Design/methodology/approaches: Cluster sampling method was utilized for this research. This research is conducted to determine the employee retention factors in selected industries. Upon selecting the 4 industry and 4 organizations, the designed questionnaires were equally distributed to all the 4 organization with 50 questionnaires for each. Again, from many organizations in one industry we select the most accessible organization and distributed the questionnaires to 50 respondents. This would be the applicable for all other 3 industries and organization. Findings: Growth and development, working culture and environment, remuneration, recognition and empowerment are motivating factors in an organization that are primary causes of job satisfaction leading to retention. Based on the findings and results all the factors leading to employee retention in an organization are highly correlated with each other. Research limitations/implications: This study examines worker mobility from the perspective of actual length of job retention, complementing existing streams of research based on intention to leave. Because a few unexamined psychological and sociological factors may confound the findings and because only examine one firm is examined, care should be used when generalizing the findings to other firms. Practical implications: The study provides evidence useful in the creation of human resource management practices aimed at retaining competent employees. Originality/value: This study’s research questions and methods are new to the line of turnover studies, making it a starting point for further lines of exploration.

Artículo de investigación

The Family-Work Conflict: A GSS/NO approach

Carlos Largacha -Martinez

The family work conflict (FWC) is analyzed in this paper within the Conservation of Resources Theory (COR) (Hobfoll, 1989). Three concepts were addressed in order to analyze the FWC: family resources, work resources, and organizational distress. Previous organizational research showed the importance of controlling for gender, age, and SES, elements taken into account in this paper. Based in the GSS and NOS mixed database of 1991, results support the idea of the correlation of number of children less than 12 years old and FWC. Likewise, relations between managers and workers and FWC showed the highest significance in the model (p < 0.0005). In accordance with COR, the age of respondent and marital status are negatively correlated with FWC, supporting the idea that the more the resources that a person has, the less the conflict he/she has with coping with stressful situations.

Artículo de investigación

Customer Satisfaction and Technology in Banking-A Scenario of Udaipur City

Harshita Bhatnagar

This paper investigates the linkages between the customer satisfaction and factors accountable for its enhancement especially in banking sector. Recent sign of advancement in the technology and quality of services provided by the banking industry leads to more and more increase in expectations of the customers. These (factor analysis) findings shows that variables like tangibles, personnel, technological excellence, reliability and competence factor are vital factors, which customers’ perceive as decisive while transacting with any type of bank. These variables have high impact on customer satisfaction. It is found that the customers of private sector banks are highly satisfied than public sector bank with reference to the 3 factor namely tangibles, personnel and technological excellence. But the customers of private and public sector bank are more or less similarly satisfied with regards to reliability and competence of service. Nevertheless the overall satisfaction is very high among the customer of private sector in comparison to public sector bank. That's why there is call for a systemic approach to deal with endogenous and long term problems and should attempt to reach benchmarks of customer expectation in order to lead banking sector into the era of prosperity and combat with multinational institution.

Artículo de investigación

The Antecedents of Plagiarism in Higher Education: Support Tools for Teaching Staff

Gustavo Lannelongue

Numerous studies have described the causes of plagiarism within higher education, either by focusing on contextual factors or on individual reasons. Few of these, however, help teaching staff when seeking to reduce or control this plagiarism. This paper analyses a series of factors of voluntary and involuntary plagiarism that may be taken into account in teaching strategies. Furthermore, it provides empirical evidence using data from antiplagiarism software and from a survey involving 92 university students. The study’s main conclusions are that the more straightforward a task is and the less information students have available to them, the less the likelihood of deliberate plagiarism. By contrast, it is shown that the greater students’ instruction regarding the citation system, the lower their propensity to involuntary plagiarism.

Artículo de investigación

Protecting the Nigerian Consumer: An Expository Examination of the Role of Consumer Protection Council

Nwankwo Cosmas A, Anyanwu Aham V and Nwankwo Cosmas A

This study examines the protection of Nigerian Consumers with particular reference to the role of Consumer Protection Council of Nigeria (CPC) established by the Act C25 of 2004 and charged with the responsibility to promote, protect and safeguard the rights and interests of consumers in all areas of goods and services. The study analyzed primary data against the background of the objectives of the study. Evidences available indicate that consumer protection in Nigeria, like in most less developed countries had remained at the lowest ebb in spite of the prevalence of unwholesome business practices. The study observed that although the CPC Act recognized the rights of consumers, it does not specifically provide how these rights should be enforced, as they were merely implied and subsumed into the functions of the Act Council. The study also found that most of the consumers do not take time to study the labels on products before purchase and as a result, they do not have full information about the products that would help them to protect their rights. Consumers’ awareness of their protection laws is low, which results in the absence of litigations against sellers even in cases of obvious infringements. The implication of the findings is that the Consumer Protection Council should be more proactive in safeguarding the rights and welfare of consumers in Nigeria. The paper recommended intensified consumer education, by Consumer Protection Council, focusing on consumers in order to increase their knowledge as well as push for the amendment of specific sections of the Act C25 of 2004 to add more powers to the Council to enable them give the aggrieved consumers unfettered access to courts to pursue their rights.

Artículo de investigación

The Role of Rewards in Improving the Performance of Customer Service in Government Sector

Hammad Alshammari

This paper is an exploratory study of rewards and performance, and examines the role of rewards on the performance of customer service; (also called front desk officers) in the context of Saudi Arabia government sector using content analysis on the country’s current traditional pay structures. From the review of literature and practices it is observed that the use of performance related incentives (rewards) is more problematic in the public sector than in the private sector. Nevertheless, there have been some degrees of successes even in some developing countries’ civil service in the class of Saudi Arabia. The traditional pay structures for Saudi Arabia government service based on grades and seniority, rather than performance may not produce the required productivity and efficiency. The World Bank has also recognized the problems caused by the traditional model of civil service pay structures, which it sees as central to what it terms as ‘bureaucratic dysfunction”. In view of the notable successes recorded in countries similar to Saudi Arabia in the use of reward for performance scheme, the Kingdom needs to review its current traditional pay structures for the public sector to enhance productivity and efficiency.

Artículo de investigación

Study on Eco-management in Farming Enterprises in Bulgaria

Hrabrin Bachev

This paper presents the results of a first large-scale study on forms, factors, and efficiency of eco-management in farming enterprises of different type (individual and family farms, agri-firms, agro-corporations, agro-cooperatives etc.) in Bulgaria. First, a brief characterization of surveyed “eco-active” farming enterprises is made. After that, diverse (internal, private, contract, market, formal, informal, hybrid etc.) forms and the scope of eco-management in farming enterprises are analyzed. Next, different (ideological, economic, market, social etc.) factors of eco-management in farming enterprises are specified. After that, analysis is made on costs, effects, efficiency and perspectives of ecomanagement in farming enterprises. Finally, conclusions from the study are summarized.

Artículo de investigación

Are the investments simultaneously in Indian Equity market and frontier equity markets provides diversification? (A case study of south Asian countries)

Muhammad Mansoor Baig, Muhammad Bilal and Waheed Aslam

The essential goal of this study is to compute the long run relationship between emerging market of India (SENSEX) with frontier markets of KSE 100 and Colombo stock exchange by taking weekly values from stock return prices for 2000-2014. The technique of Johanson co-integration, Granger causality test, and Variance Decomposition Test are applied. The results of this study reveal that emerging market of India (SENSEX) has no long run relationship with frontier markets (KSE, CSE). This study is helpful for investors to enhance their returns by diversifying the unsystematic risk at given level of profit. Furthermore, this study is productive for the portfolio managers who make investments in the SENSEX market and frontiers stock exchange (KSE100, CSE) with the aim to attain the high rate of profit.

Artículo de investigación

Effect of Profitability and Financial Leverage on Capita Structure in Pakistan Textile Firms

Hassan Shahid, Hassan Shahid and Muhammad Akmal

This study concentration the effect of profitability and financial leverage on capital structure in Pakistan textile firms. This study is based on selected 10 listed KSE textile firms the data for the period 2009 to 2014. Estimated regression model and correlation between the financial leverage and profitability on capital structure. According to our finding there is negative relationship between capital structure and profitability and positive relationship between capital structure and financial leverage if the financial leverage is increase the profitability is decrease and vice versa there have negative correlation.

Artículo de investigación

Corporate Governance in Financial Institutions in Bangladesh: A Preliminary Study

Naheem Mahtab and Mohammad Abdullah

Corporate governance is an important issue these days. Good corporate governance can lead to a lot of positive effects on financial institutions. Proper implementation of corporate governance has become one the concerning issue in global arena. Considering the current condition of financial institution of Bangladesh it has become important for Bangladesh to focus on it. A lot of research has been carried out to see the effect of corporate governance in financial institutions. Accordingly, this study aimed to explore to find the effect of corporate governance in financial institutions in Bangladesh. In doing so we have summarized the findings of the empirical studies, drawn the conceptual framework, measured corporate governance of financial institution by using data of 15 (fifteen) listed private commercial banks (out of 30) in Bangladesh for the time horizon of 5 years (2009-2014). The variables used in this study to find out the effect of corporate governance in Bangladeshi financial institutions are: average return on equity, average return on assets, average allocative efficiency, average technical efficiency and other variables. In most of the cases positive relationship was determined between the variable discussed.

Artículo de investigación

The Impact of Advertisement on Buying Behavior of the Children

Malik Shahzad Shabbir

The purpose of this study is to analyze the effect of media on buying behavior of children in Pakistan. However, comparatively we have analyzed how the parents and peers play their roles in making buying decision of their children. We have used primary data to find out consumer socialization and factors that affect children influencing and final decision making in doing any purchase. Our dependent variable was child buying behavior which is dependent upon media, parents and peers. In primary data we have conducted questionnaire from different schools of top level to low level to get diversified responses. Different variables have shown different results which effect the advertisement, parents and friends who act as socialization agent and evaluation source in making brand perception and final decision in making purchase of food product. We have made bar charts to make the responses from our respondents more explanatory and easy for analysis. To prove our hypothesis, we analysis correlations, frequency tables, cross-tabs and chi-square through SPSS software.

Artículo de investigación

Impact of Merger and Acquisitions on the Financial Performance of Deposit Money Banks in Nigeria

Daniya Adeiza Abdulazeez, Onotu Suleiman and Abdulrahaman Yahaya

The overall objective of this study is to examine the impact of mergers and acquisitions on the financial performance of some selected deposit money banks in Nigerian from 2002 to 2008. This paper used Returns on Asset (ROA) and Return on Equity (ROE) of the selected banks to measure the financial performance of the banks before and after consolidation. Four Nigerian banks were selected using convenience and judgmental sampling techniques. The study utilized secondary data retrieved from the annual reports and accounts of the studied banks. Data for the study were analyzed using T-test statistics and it was revealed that bank witnessed improved and robust financial performance owing to merger and acquisition leading to more financial efficiency in the Nigerian banks. The paper recommends that banks should be more aggressive in financial products marketing to increase financial performance in order to reap the benefit of post mergers and acquisition bid in the Nigerian banking sector.

Artículo de investigación

A Study of Foreign Direct Investment (FDI) on Manufacturing Industry in India: An Emerging Economic Opportunity of GDP Growth and Challenges

Sanghamitra Samal and D.Venkatrama Raju

The economic development of a country is based on its Industries Revolution with more production and promotion (Less Import and more Export of Product ) which are mostly possible through the revolution of agriculture, industries etc. in many sectors . The developments are easily possible when Foreign Direct Investment (FDI) comes to India and enters in 1991. It is an important source of Economic development in India, because it helps to bring close the different economies of the country by investing capital through FDI in various resources like manufacturing, infrastructure, transport, technology, services, productivity and hospitality etc. This paper seeks to present “The Role of Foreign Direct Investment (FDI) on Manufacturing Industry in India: An Emerging Opportunity of GDP Growth and its Challenges” particularly studies about the role and Importance of FDI in manufacturing sector. Here, the researcher has taken the hypothesis (Ho), maximization of FDI in manufacturing Sector in Industry it develops the economic condition of the factory as well as the Country with maximizing GDP (He). Where this paper taken two variables of study for extracts how it impact on the manufacturing sector of the country and how it affects the economic growth of GDP. It analyzes about the growth of economy and manufacturing sector of Indian Companies due to liberalization of Economic Policy of the Country as well as the policy framed by the honorable Prime Minister Mr. Narendra Damodar Das Modi’s dream Project of “Make in India” and Smart Cities” etc. In this research article, the researcher has focused on the center of Foreign Direct Investment (FDI) on manufacturing Industries of India. By investing more FDI it facilitates the economic development & as well as increase the growth of the domestic Product (GDP) of the country and found its positive impact in every sector of industrial life and Human life in order to maintain a sustainable & moderate life style.

Artículo de investigación

Organizational Culture and Workplace Spirituality

Mohamed Mousa and Ruth Alas

Over the last decade, workplace spirituality has become a buzzword in business and organization literature. Furthermore, many studies have affirmed its significance in satisfying individuals inner feelings and self- actualization. As organizational culture represents the personality of any organization, it has a tremendous role in shaping current and future organizational orientation. This study explores the link between organizational culture traits and workplace spirituality dimensions by conducting a qualitative case study in Menoufia province (Egypt). Both correlation and regression analysis of collected date indicated that it is false to assume that all traits of organizational culture have a strong effect on workplace spirituality dimensions.

Indexado en

arrow_upward arrow_upward